Full-Service Property Management

Everything Your Rental Needs — Handled

We provide comprehensive, end-to-end property management so you can be a truly passive investor. Here's exactly what's included.

Service 01

Tenant Screening & Placement

The most consequential decision you make as a landlord is who you put in your property. A bad tenant can cost you thousands in damages, legal fees, and lost rent. Our multi-layer screening process is designed to find tenants who are financially qualified, reliable, and respectful of your property.

We handle every stage of the leasing process — marketing, showings, application processing, screening, and lease execution — so you don't have to take a single call from a prospective renter.

  • National credit check and credit score review
  • Criminal background check (statewide + national)
  • Eviction history search across all jurisdictions
  • Employment and income verification (min. 3× monthly rent)
  • Landlord reference checks from prior two residences
  • FCRA-compliant adverse action notices
  • Fair housing law compliance — every applicant evaluated equally

What Makes Our Screening Different

Many management companies do a basic credit check and call it good. We cross-reference three separate databases, speak directly with previous landlords, and use a scoring rubric to remove subjectivity from the decision. We've placed qualified tenants in over 200 units — our track record speaks for itself.

Average days to place a qualified tenant: 18 days

Your Money, On Time, Every Month

We disburse collected rent to your account within 5 business days of receipt. No delays, no float, no excuses. Our owner portal gives you real-time visibility into your income and expense records.

On-time disbursement rate: 98%

Service 02

Rent Collection & Disbursement

Late rent is the number one frustration for self-managing landlords. We eliminate that friction with a modern online payment system, automated reminders, and firm — but professional — enforcement of your lease terms.

You'll never need to call a tenant about rent again. We handle all of it, and if a tenant falls behind, we follow Illinois law precisely to protect your rights.

  • Online ACH and credit card payment portal for tenants
  • Automated payment reminders sent before the due date
  • Late fee assessment and collection per your lease terms
  • 5-day pay-or-quit notice served when legally required
  • Direct deposit to your designated bank account
  • Detailed monthly income statements via owner portal
  • Year-end financial summaries for your accountant or CPA
Service 03

Property Maintenance & Repairs

Deferred maintenance destroys property value and tenant relationships. Our maintenance program ensures your property is kept in excellent condition year-round, with vetted contractors at competitive rates — and your full approval for any work above your agreed threshold.

Our 24/7 emergency line means tenants get help when they need it, protecting your property from minor issues becoming major damage.

  • 24/7 emergency maintenance hotline for tenants
  • Network of licensed, insured, and vetted contractors
  • Owner approval required for non-emergency work over $250
  • Move-in and move-out condition inspections with photos
  • Annual preventive maintenance walkthroughs
  • Transparent, itemized invoicing for all work performed
  • Coordination of seasonal services (HVAC, gutters, etc.)

Response Time Matters

In Champaign-Urbana's competitive rental market — especially near campus — tenants expect responsive management. Properties with fast maintenance response get higher renewal rates and better tenant referrals.

Average maintenance response time: <48 hours

Investor-Grade Reporting

Your rental properties are a business. We treat them that way. Our reporting gives you the financial visibility you need to make informed decisions, file your taxes accurately, and demonstrate performance to lenders or partners.

Owner portal available: 24/7, any device

Service 04

Financial Reporting & Owner Portal

We provide full financial transparency through a secure, cloud-based owner portal and detailed monthly reports. Whether you own one rental or fifteen, you'll always have a clear picture of how your investment is performing.

  • Monthly owner statements with income and expense detail
  • Year-end 1099 preparation for tax filing
  • Secure online portal accessible 24/7 from any device
  • Real-time work order status tracking
  • Copies of all invoices, lease agreements, and inspection reports
  • Annual property performance summary
  • ACH direct deposit reconciliation records
Service 05

Leasing & Vacancy Marketing

Vacant properties cost you money every day. Our aggressive leasing strategy gets qualified tenants into your units fast, using professional photography, data-driven pricing, and multi-platform syndication to maximize exposure.

We understand the Champaign-Urbana rental seasons — particularly the annual University of Illinois housing rush — and time your marketing to capture peak demand.

  • Professional property photography included
  • Syndicated listings: Zillow, Apartments.com, Realtor.com, Craigslist, and more
  • Local MLS listing access when appropriate
  • Market rent analysis to price competitively
  • Self-showing and scheduled showing coordination
  • Prompt applicant follow-up and screening initiation
  • Lease renewal outreach beginning 90 days prior to expiration

Our Leasing Guarantee

We're confident in our ability to lease your property. Our average vacancy in Champaign-Urbana is just 18 days — well below the local market average. Properties near campus often lease before current tenants vacate.

Average days to place qualified tenant: 18 days

All Six Services. One Flat Management Fee.

No à la carte surprises. Everything listed above is included in our standard management program. Let's talk about your property.

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